Workplace Forgiveness and Meaningful Work Experience in Islamic Context: Insights from a Mixed-Methods Study of Muslim Professionals

Abstract

The present study implied mixed method approach to investigate the relationship between forgiveness and experiencing meaningful work among professionals in Pakistan. In quantitative phase, data were collected from a purposive sample comprised of teachers and doctors (N=200) working in different private and public sectors of institutions. Two standardized scales including Heartland Forgiveness Scale and, and The Work and Meaning Inventory were used for data collection. Results revealed a significant positive relationship between meaningful work experience and forgiveness. Furthermore, professionals from upper middle class experienced more meaningful work and they were more forgiver as compared to the middle class. Particularly, doctors demonstrated significantly greater experiences of meaningful work and higher levels of forgiveness than teachers. These findings underscore the potential role of forgiveness in fostering meaningful workplace experiences, particularly in the face of professional challenges. In the qualitative part of the study, six semi structured interviews were using Interpretative Phenomenological Analysis (IPA) to capture the depth and complexity of their lived experiences. Major themes were forgiveness as a path to emotional relief and workplace balance, reconnecting with purpose, perceiving work as a spiritual obligation, meaningful work experiences and personal well-being. The findings have practical implications for organizations, managers, and professionals aiming to enhance workplace well-being and career fulfillment. Moreover, the study offers valuable insights for organizational psychologists and practitioners in developing interventions that cultivate forgiveness to promote meaningful work experiences.